Last Updated: 11 September 2023


Protecting your privacy is important to us at e’Pap Econocom Foods CC. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our website (the “Site”) or use our services (the “Services”). By using our Site and Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, phone number, and any other information you provide when using our Site and Services.

1.2. Usage Data: We may automatically collect information about your use of the Site and Services, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.


2. How We Use Your Information

2.1. Provide and Maintain Services: We may use your personal information to provide and maintain our Site and Services, including processing transactions, verifying your identity, and sending transaction notifications.

2.2. Communications: We may use your contact information to send you updates, newsletters, marketing materials, and respond to your inquiries.

2.3. Analytics: We may use aggregated, non-personal data for analyzing user trends and improving our Site and Services.


3. Disclosure of Your Information

3.1. Third-Party Service Providers: We may share your personal information with third-party service providers to help us operate, maintain, and improve our Site and Services.

3.2. Legal Compliance: We may disclose your personal information to comply with legal obligations, enforce our Terms and Conditions, and protect our rights and the rights of others.


4. Your Choices

4.1. Opt-Out: You may opt-out of receiving promotional emails from us by following the instructions in those emails. Please note that you cannot opt out of receiving transactional emails (QUOTES, INVOICES, DELIVERY NOTES etc.) related to your use of our Services.

4.2. Access and Update: You can access and update your personal information by by contacting us on orders@epap.co.za


5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your data.


6. Children’s Privacy

Our Site and Services are not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that we have collected personal information from a child, please contact us, and we will take appropriate steps to remove the information.


7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our Site with the “Last Updated” date. We encourage you to review this Privacy Policy periodically.


8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us on orders@epap.co.za